{"id":6214,"date":"2024-02-02T08:04:46","date_gmt":"2024-02-02T08:04:46","guid":{"rendered":"https:\/\/www.arvencam.com.tr\/garanty-coverage\/"},"modified":"2024-05-16T15:28:36","modified_gmt":"2024-05-16T15:28:36","slug":"garanty-coverage","status":"publish","type":"page","link":"https:\/\/www.arvencam.com.tr\/en\/garanty-coverage\/","title":{"rendered":"Garanty Coverage"},"content":{"rendered":"\t\t
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Garanty Coverage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Arven Cam, as an authorized manufacturer of \u015ei\u015fecam, produces under the Is\u0131cam Systems brand.<\/p>\n

Is\u0131cam Systems\u00ae branded products must meet the following criteria: Otherwise, if you don’t get a genuine Is\u0131cam product, your glass may not fully meet the specified technical specifications and may deteriorate over time.<\/p>\n

Is\u0131cam Authorized Manufacturer Name: The inscription “Is\u0131cam Systems” on the spacer bar and the name of the Is\u0131cam Authorized Manufacturer (Arven Cam) must be present.<\/p>\n

Can be produced by Is\u0131cam Authorized Manufacturers. Be sure to request the 10-year warranty certificate.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Hologram<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\"\"<\/a>Is\u0131cam Authorized Manufacturer Name: The inscription “Is\u0131cam Systems” on the spacer bar and the name of the Is\u0131cam Authorized Manufacturer (Arven Cam) must be present.<\/p>\n

For Is\u0131cam Systems S and K Series, the Is\u0131cam S or K hologram and “Is\u0131cam Systems” inscription must be present on the Is\u0131cam spacer bar.<\/p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Label<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"\"<\/a>There should be an Is\u0131cam Systems label on the glass.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Warranty Certificate<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\"\"<\/a>Is\u0131cam Systems can only be produced by Is\u0131cam Authorized Manufacturers regularly audited by \u015ei\u015fecam Flat Glass. Be sure to request the 10-year warranty certificate.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Is\u0131cam Warranty Coverage<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    \n
  • The Is\u0131cam Authorized Manufacturer company guarantees Is\u0131cam products produced according to the “Is\u0131cam Quality Standard” of \u015ei\u015fecam Flat Glass against defects originating from Is\u0131cam production, such as scratches, dirt, stains, and fogging, detected initially or during the usage period on the inner surface (spacer area) of the Is\u0131cam unit for a period of 10 years.<\/li>\n
  • If the Is\u0131cam units are installed by the manufacturer, Is\u0131cam units that are damaged due to installation-related errors are also covered by the warranty. Cases where the installation is carried out by a company other than the Is\u0131cam manufacturer, and it is determined that the deterioration in the Is\u0131cam unit is due to installation-related issues, are not covered by the warranty.<\/li>\n
  • In case of breakage of Is\u0131cam units, the breakage is not covered by the warranty.<\/li>\n
  • Applications such as tiled, louvered, domed, and louvre hole on Is\u0131cam units are not covered by the warranty.<\/li>\n
  • Warranties for Is\u0131cam units used in applications other than conventional window applications (such as parapet, overhead, structural glazing, etc.) and for use at temperatures below -30\u00b0C or above +80\u00b0C are valid only with the written consent of the Is\u0131cam Authorized Manufacturer company.<\/li>\n
  • The customer requesting glass must inform the Is\u0131cam Authorized Manufacturer in writing of the location where the installation will be carried out, so that the Is\u0131cam Authorized Manufacturer can ensure the suitability of Is\u0131cam units for pressure, altitude, and other geographical conditions, and take necessary packaging and packaging measures. If the location of the installation is not communicated in writing, errors arising from the reasons mentioned above are not covered by the warranty.<\/li>\n
  • Is\u0131cam units are manufactured according to the “TS 3539 EN 1279 Glass – Glass-based Insulating Units used in Buildings Standard” and quality control is conducted according to these standards. Errors in the Is\u0131cam unit are evaluated within the scope of these standards. As stated in the mentioned standard, fogging on the outer surface of Is\u0131cam units is not considered an error.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    During Installation, Attention Should Be Paid to the Following Points<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Is\u0131cam units should be handled with care in Is\u0131cam and Is\u0131cam-insulated glass balcony and facade applications, paying attention to the following points:<\/p>\n

    During the installation of Is\u0131cam units into the frame, certain silicone sealants used may penetrate the outer insulation material between the two glasses and interact with the inner insulation material, causing the butyl to melt and flow between the two glasses. To prevent the occurrence of butyl flow, also known as butyl migration, the following measures should be taken:<\/p>\n

    In cases where installation is not carried out in accordance with these conditions, our warranty terms will not be valid, and our company will not accept any financial or moral responsibility.<\/p>\n

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    • The materials used in the installation of Is\u0131cam branded products (such as structural silicones, sealing silicones, joint sealant silicones, wedge bottom silicones, silicones used in glass balcony production, adhesives, etc.) should be non-acidic solvent-free suitable materials.<\/li>\n
    • It is necessary to conduct compatibility tests of the materials used in the installation (such as structural silicones, sealing silicones, joint sealant silicones, wedge bottom silicones, silicones used in glass balcony production, adhesives, etc.) with the primary (butil) and secondary insulation sealants (polysulfide, polyurethane, sealant silicone) used in Is\u0131cam production, in case of contact with Is\u0131cam units. Having these tests conducted in the laboratories of silicone manufacturers is the responsibility of the installation company performing the application.<\/li>\n
    • In cases where the sealing putties on the edges of Insulated Glass Units (IGUs) may be exposed to direct sunlight, silicone should be used as a secondary sealant in the IGUs. In cases where the sealing putties on the edges of Insulated Glass Units (IGUs) may be exposed to direct sunlight, silicone should be used as a secondary sealant in the IGUs.<\/li>\n
    • Our company cannot be held responsible for any breakage or other defects in the glass caused by the unsuitability of the areas where the glass is stored, whether with or without racks, at the installation site.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      General Definitions and Classification According to TS EN 1279-1 Standard<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Insulated glass units are grouped under three different classes: Type A, B, and C.<\/p>\n

      The classification is based on whether the insulated glass unit is exposed to UV radiation and\/or permanent shear load. The external sealant material must be silicone-based to withstand UV radiation and\/or permanent shear load.<\/p>\n

      In this case, the external sealant material used in Type A insulated glass units is expected to be polysulfide or polyurethane, while the external sealant material used in Type B and C insulated glass units is expected to be silicone-based.<\/p>\n\n\n\n\n\n\n\n
      th<\/th>\nDirect Exposure to UV Radiation<\/th>\nExposure to Permanent Shear Load<\/th>\nRecommended External Sealant Material<\/th>\n<\/tr>\n<\/thead>\n
      T\u0130P A<\/td>\nNo<\/td>\nNo<\/td>\nPolysulfide or Polyurethane<\/td>\n<\/tr>\n
      T\u0130P B<\/td>\nYes<\/td>\nNo<\/td>\nSilicone<\/td>\n<\/tr>\n
      T\u0130P C<\/td>\nYes\/No<\/td>\nYes<\/td>\nSilicone<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Garanty Coverage Arven Cam, as an authorized manufacturer of \u015ei\u015fecam, produces under the Is\u0131cam Systems brand. Is\u0131cam Systems\u00ae branded products must meet the following criteria: Otherwise, if you don’t get a genuine Is\u0131cam product, your glass may not fully meet the specified technical specifications and may deteriorate over time. Is\u0131cam Authorized Manufacturer Name: The inscription […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6214","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.arvencam.com.tr\/en\/wp-json\/wp\/v2\/pages\/6214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arvencam.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arvencam.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arvencam.com.tr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arvencam.com.tr\/en\/wp-json\/wp\/v2\/comments?post=6214"}],"version-history":[{"count":1,"href":"https:\/\/www.arvencam.com.tr\/en\/wp-json\/wp\/v2\/pages\/6214\/revisions"}],"predecessor-version":[{"id":6215,"href":"https:\/\/www.arvencam.com.tr\/en\/wp-json\/wp\/v2\/pages\/6214\/revisions\/6215"}],"wp:attachment":[{"href":"https:\/\/www.arvencam.com.tr\/en\/wp-json\/wp\/v2\/media?parent=6214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}